FAQs

What is your smoking policy?

Non-Smoking. We are a 100% smoke-free hotel.

Do you accept pets?

We do not accept pets.

What time is check out?

Check out is 11 a.m.

Is there a pool on property?

Yes, we have an indoor pool and hot tub.

Do you offer complimentary breakfast?

Yes, breakfast is served hot and complimentary every day from 7:00 am to 10:00 am. The hotel features local Duluth Coffee Company coffee for breakfast and in our lobby 24 hours. Breakfast typically features scrambled eggs, omelets, bacon or sausage, make your own Belgian waffles, toast, and pastries.

Are there bikes available to rent?

We do not, but there are a handful of places to rent them. Check out Continental Ski and Bike at continentalski.com where they have an assortment of bikes, skis, helmets, etc. for rent. They’re just a short drive from our hotel, or visit Wheel Fun Rentals for a unique Canal Park experience.

Do you offer free parking?

Yes, register your vehicle license plate when you check in.

Do you have free WiFi?

Yes, our rooms come with complimentary WiFi.

At what age do you qualify for the senior discount?

Age 60 and older qualifies.

When do you charge my credit card for my stay?

We authorize credit cards at check-in for the entire amount, but for all debit/bank cards we charge the full amount at check-in. Credit cards will be charged at check-out. (This policy excludes special events. Contact hotel for deposit details and when your credit card will be charged for full stay amount.)

Do you accept personal checks?

We do not accept personal checks at check-in, but we will take a personal check for an advanced reservation deposit. Must be received at least 7 days before arrival.

What is your cancellation policy?

You may cancel your reservation free of charge up until 24 hours prior to the date of arrival. After this period, you will be charged one night’s room and tax. (Excludes Special Events)